There is no story if there is no conflict
Today's workplaces are diverse in true sense. Diversity increases potential for conflicts as conflict is a part of almost every interpersonal relationship.
Resolving conflicts is important if the relationship is to be long- lasting and rewarding.
In organisational settings workplace conflict and interpersonal discord can do more harm than is obvious. Successful organisations have mastered the technique of problem solving and resolving conflicts among its people.
Who should attend?
Working professionals at:
Middle Level
Senior Level
Contents
Collaborative problem solving
Understand behaviour
Learn cause behind behaviour
Understand problems
Objective look at situations
Managing conflicts effectively
Separating subject and emotions
Emotional intelligence
Win- win solutions
Take Away
Following this training workshop, the participants will be able to use collaborative problem solving approach and will be better equipped to resolve conflicts at their workplaces.
Learning Objectives
Get familiar with collaborative problem solving
Learn to deal with conflicts effectively
Interaction Language
English
Hindi/ English
Methodology
Multimedia Presentation
Lecture
Facilitated Discussion
Group exercise
Individual exercises
Study material
Anecdotes
Role plays
Games
Q & A
What is the programme duration?
You may choose from the following durations.
1 day
2 days