Effective Communication Skills

Effective communication

The single biggest problem in communication is the illusion that it has taken place.

To have understanding & knowledge and to be able to communicate the same to the others are entirely different.

Healthy interpersonal relationship helps to improve the effectiveness of communication. Hence, these are imperative to the success of the organisation.

Who should attend?

Working professionals at:

Operative Level

Middle Level

Senior Level

Contents

Understanding the 3 gates of communication & the importance of clear communication.

What do I want to communicate?

How do I communicate it?

Am I communicating clearly?

Types of communication

Verbal communication

Written communication

Non-verbal communication

Interpersonal relationships & its impact on communication effectiveness

Improving interpersonal relations

Take Away

On attending this training workshop, the participants will
understand the importance & concepts of communication & interpersonal skills.

Learning Objectives

Understand the communication processes in an organisation setting

Get familiar with important communication & interpersonal skills

Interaction Language

English

Hindi

Hindi/ English

Methodology

Multimedia Presentation

Lecture

Facilitated Discussion

Group exercise

Individual exercise

Study material

Anecdotes

Role plays

Games

Q & A

What is the programme duration?

You may choose from the following durations.

1 day

2 days

3 days

3 1/2 days

What is the right duration for me?

Want to customise the programme to your requirements?

Talk to us
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