Effective communication
The single biggest problem in communication is the illusion that it has taken place.
To have understanding & knowledge and to be able to communicate the same to the others are entirely different.
Healthy interpersonal relationship helps to improve the effectiveness of communication. Hence, these are imperative to the success of the organisation.
Who should attend?
Working professionals at:
Operative Level
Middle Level
Senior Level
Contents
Understanding the 3 gates of communication & the importance of clear communication.
What do I want to communicate?
How do I communicate it?
Am I communicating clearly?
Types of communication
Verbal communication
Written communication
Non-verbal communication
Interpersonal relationships & its impact on communication effectiveness
Improving interpersonal relations
Take Away
On attending this training workshop, the participants will
understand the importance & concepts of communication & interpersonal skills.
Learning Objectives
Understand the communication processes in an organisation setting
Get familiar with important communication & interpersonal skills
Interaction Language
English
Hindi
Hindi/ English
Methodology
Multimedia Presentation
Lecture
Facilitated Discussion
Group exercise
Individual exercise
Study material
Anecdotes
Role plays
Games
Q & A
What is the programme duration?
You may choose from the following durations.
1 day
2 days
3 days
3 1/2 days