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Learning unlocks all doors

Newsletter Issue 35 : Jan 2015

newsletter better or effective structured learning local spiderman a new life


structured learning

Sanjeev Dhawan

I was enjoying my dinner at a restaurant. The ambience was great and I was enjoying the sumptuous meals. The enjoyment was topped by the company of loved ones. While the dishes were being served, I could not help but notice a quote from Chanakya printed on serving mats. (see picture)


Around the same time we were involved in designing a Shopfloor Leadership Training Programme for supervisors of a large corporate house.


The objective was to ensure behavioral & performance improvement in actual work. Also, the organisation wanted the results of training initiative to be tangible & measurable.


We decided to use this concept in the programme design.



Chankya's inputs

1/4th of what we learn comes from teacher.

What we understood

Classroom training

How we implemented it

Current status of all participants was gauged through a specifically designed objective self inventory. Classroom training was devised based on the gaps identified.

Chankya's inputs

1/4th of the learning comes through environment.

What we understood

Learning when practiced in the actual work environment becomes meaningful & practical.

How we implemented it

Projects to practice the learning were allocated to participants in conjunction with their superiors.

Chankya's inputs

1/4th of the learning comes from others.

What we understood

A platform may be provided to participants to share their learning out of project work with others.

How we implemented it

Each participant presented his/ her projects & these were discussed threadbare in the presence of other participants.

Chankya's inputs

1/4th comes from self initiative.

What we understood

Encouragement for further self-study & experimentation

How we implemented it

Individual coaching sessions were scheduled to interact, support & encourage participants for further improvement.


At a later date when we were going through Kirkpatrick's model, we wondered as to how these two approaches could be combined to create great learning experiences that are targeted at organisation's wants as well as be able to measure effectiveness of learning efforts through evaluation.


The final programme  thus designed (consisting of a series of trainings, assignments, projects & evaluation) was hugely successful with more than 150 projects completed that resulted in improvements in productivity, machine uptime, shopfloor communication, inter-department & intra-department cooperation and reduction in grievances to name a few.


in_cr_ove  TQMschool offers customised Shopfloor Leadership Programme (SLP) based on the approach shared in this article.

For details & a customised proposal for your organisation, please contact us.