Learning unlocks all doors
Newsletter Issue 35 : Jan 2015
better or, effective
compiled from experiences by in_cr_ove team
narrated as a first person account
I was witness to a discussion among two of my friends recently.
The point of discussion was: Is it necessary to be better or effective?
Argument from one side:
One of my colleague was not able to discharge his duties effectively. I observed that he was not honest with his feelings and this interfered with his job outcome. Had he become better at his values and behaviour, he would have been more effective in his job.
Argument from the other side:
I had a colleague who was very honest. He used to express his feelings openly and respectfully. This made him ineffective with his colleagues from other departments and in negotiation with outside parties. He was good in his behaviour but ineffective in his job.
Argument and examples followed without any conclusion.
I could not stop myself from joining the discussion and I asked a question:
What is the reference you have in your mind when you say better and when you say effective?
Both the sides had their answers ready in their minds & then came the second question:
Are both references same or they are different?
There was a unanimous answer: They are different.
And that is the pointer to the resolution of the issue because when we are looking at two values (namely better and effective) with different references in mind, they canít be compared or aligned unless the references are aligned.
We conduct training programmes on "values and ethics" with many of our corporate clients and there is a common question that is thrown to us : What if my values and organisation's values are different?
Following my values resolves to making me better in my own eyes and following organisation's value makes me effective in my job. This is an all pervasive dilemma .
The questions that need to be answered when faced such a dilemma are:
1. Is it OK for my personal value set to be different from that of the organisation's?
2. Can they co-exist?
3. Can they be aligned?
One thing is sure that this is a severe conflict because values beliefs are strongly entrenched. It is a dysfunctional conflict & cannot be left unresolved.
Majority of times the solution to such conflicts is simple and lies in the interpretation of values.
This is one of the dilemmas that we discuss in our "values & ethics" training.